PBS Actioncodes

Komplet oversigt over Action Codes samt en kort beskrivelse af fejlen.

Kontakt PBS på Telefon +45 44 68 44 68  / Email: info@pbsint.dk for yderligere informationer om action codes.

The Action Codes used are taken from ISO 8583 v.1.

This chapter list descriptions and interpretation of the most common used Action Codes whit an explanation on why a given Action Code is used. Other Action Codes can be used, and non-mentioned Action Codes must be considered as a “decline”,

PBS defines some of the below mentioned Action Codes in the ISO 8583 interval for “National Use”.

PBS Action Code

Action Code Action Code text (for merchant use only) Action Code text (for use against Cardholder) Merchant Action
000 Approved Approved Transaktionen er gennemført / hævet
001 Honour with identification Decline !*!
002 Approved for partial amount Partly Approved Delvist godkendt –
21 Missing CVC Decline Manglende CVC cifre
22 CVC format error Decline Forkert CVC format
060 Approved Approved Transaktionen er godkendt
061 Approved Approved Transaktionen er godkendt
063 Approved Approved
100 Do not honour Decline Der er typisk ikke dækning på kortet
101 Expired Card Decline/Expired Card Kort udløbet
102 Suspected Fraud Decline Mistænkt for svindel
103 Card acceptor contact acquirer Decline !*!
104 Restricted card Decline !*!
105 Card Acceptor call Acquirers security department Decline !*!
106 Allowable pin tries exceeded Decline !*!
107 Refer to card issuer Decline !*!
108 Refer to card issuer – special conditions Decline !*!
109 Invalid merchant Decline Forretningsnummeret findes ikke på DanDomain betalingserver eller hos PBS.
110 Invalid amount Decline/Amount Error Kontrollér beløb
111 Invalid card number Decline Kortet findes ikke. Kontrollér de 4×4 tal på forsiden af kortet er korrekte.

PBS noter:

1 In essence this transaction is approved, but it is not possible to ask for more identification such as a drivers licence on the internet.
2 Please Notice: Internet authorization through PBS will be regarded as originating from Denmark. Even though the cardholder has an “international Credit Card”, some of these Cards can not be used outside the issuing country, and therefore the issuer sometimes decline the transaction, and most commonly with this Action Code.
3 The basic meaning of the Action Code is that the card Issuer should be contacted. It is PBSs experience that Action Code 107 is used as a true decline from Issuers outside Denmark, and that authorization can’t be granted, even though the card issuer is contacted. If transactions are Internet based, and the cardholder initiates the authorization transaction real-time, the Action Code doesn’t give any meaning

 

Action Code Action Code text (for merchant use only) Action Code text (for use against Cardholder) Merchant Action
112 Pin data required Decline Pinkode er påkrævet – se evt. 3D secure
113 Unacceptable fee Decline !*!
114 No account of type requested Decline !*!
115 Requested function not supported Decline !*!
116 Not sufficient funds Decline Der er ikke penge på kortet – vent evt. til senere med at hæve beløbet.
117 Incorrect pin Decline Pinkode fejl.
118 No card record Decline Betyder typisk kortet er spærret, kunden har fået nyt kort, eller kortet er helt udgået.
119 Transaction not permitted to cardholder Decline/Invalid Transaction !*!
120 Transaction not permitted to terminal Decline/Invalid Transaction Vedkommende merchant number er muligvis ikke tilmeldt som internet konto !
121 Exceeds withdrawal amount limit Decline Det er ikke muligt at opjustere beløbet til mere end original værdi
122 Security violation Decline !*!
123 Exceeds withdrawal frequency limit Decline !*!
124 Violation of law (missing cvc in post) Decline Kontroller felt for kontrolcifre
125 Card not effective Decline !*!
126 Invalid pin block Decline !*!
127 Pin length error Decline !*!
128 Pin key synch error Decline !*!
129 Suspected counterfeit card Decline !*!
160 Invalid date Decline Kontrollér udløbsdato
161 Allowable number of pin tries exceeded Decline Kortet er spærret pt. Kontakt evt. banken for at få det låst op
162 Unable to locate previous message Decline !*!
163 Unable to clear reservation NETS kunne ikke rydde transaktionens reservation. Prøv igen senere
164 Card entry found, below low range Decline !*!
165 Pan length not according to table Decline !*!
167 Match on previous transaction not allowed Decline !*!
200 Do not honour Decline Seneste info fra PBS:

kortet er spærret og man skal inddrage det.

201 Expired card Decline/Expired Card Kortet er udløbet
202 Suspected fraud Decline !*!

 

4 Three terminal Categories are defined in the Card business:

– EFTPOS (Electronic Founds Terminal Point Of Service): Physical Terminal installed in a store, operated by merchant.

– ATM (Automatic Teller Machine): Cash machine, Cardholder activated

– NOTA (“paper based)”: All transaction where the card number is not read automatically is related to this category. This includes mail-order, phone-order and internet transaction.

Some Cards can only be used in a subset of the terminal Categories.

 

Action Code Action Code text (for merchant use only) Action Code text (for use against Cardholder) Merchant Action
203 Card acceptor contact acquirer Decline !*!
204 Restricted card Decline !*!
205 Card acceptor call acquires security department Decline !*!
206 Allowable pin tries exceeded Decline !*!
207 Special conditions Decline !*!
208 Lost cards Decline !*!
209 Stolen card Decline !*!
210 Suspected counterfeit card Decline !*!
900 Advice acknowledged, no financial liability accepted. Approved !*!
901 Advice acknowledged, financial liability accepted. Approved !*!
902 Invalid transaction Decline/Invalid Transaction !*!
903 Re-enter transaction Decline !*!
904 Format error

 

Decline/ System Error !*!

Kan optræde ved bl.a et spærret kort

905 Acquirer not supported by switch Decline/System Error !*!
906 Cut over in process No Reply Re-submit
907 Card issuer or switch inoperative No Reply Re-submit
908 Transaction destination cannot find routing Decline
909 System malfunction Decline/ System Error !*!
910 Card issuer signed off No Reply Re-submit
911 Card issuer timed out No Reply Re-submit
912 Card issuer unavailable No Reply Re-submit
913 Duplicate transmission Decline/ System Error !*!
914 Not able to trace back to original POS Decline !*!
915 Reconciliation cut over or checkpoint error No Reply Re-submit
916 MAC incorrect Decline/System Error !*!
917 MAC key sync error Decline/System Error !*!
918 No communication keys available Decline/System Error !*!
919 Encryption key error Decline/System Error !*!
Security software/hardware error – try again System Error Re-submit

 

Action Code Action Code text (for merchant use only) Action Code text (for use against Cardholder) Merchant Action
921 Security software/hardware error – no action System Error Re-submit
922 Message number out of sequence System Error !*!
923 Request in progress System Error Re-submit
945 KIR (PBS host) timeout No Reply Re-submit
946 PGW timeout No Reply Re-submit
950 Violation of business arrangement Decline/ System Error !*!
984 No valid conversion for a field Decline/ System Error Typisk har kunden tastet forkert CardCVC værdig (Kontrolciffer)

 

 PGW Response codes

PSIP header error codes PSIP header error codes text (for merchant use only)
000 OK
400 Bad Request
500 Internal server error on PGW
501 Not implemented
503 Service unavalible

In essence this transaction is approved, but it is not possible to ask for more identification such as a drivers licence on the internet.

Please Notice: Internet authorization through PBS will be regarded as originating from Denmark. Even though the cardholder has an “international Credit Card”, some of these Cards can not be used outside the issuing country, and therefore the issuer sometimes decline the transaction, and most commonly with this Action Code.

The basic meaning of the Action Code is that the card Issuer should be contacted. It is PBSs experience that Action Code 107 is used as a true decline from Issuers outside Denmark, and that authorization can’t be granted, even though the card issuer is contacted. If transactions are Internet based, and the cardholder initiates the authorization transaction real-time, the Action Code doesn’t give any meaning

Three terminal Categories are defined in the Card business:

– EFTPOS (Electronic Founds Terminal Point Of Service): Physical Terminal installed in a store, operated by merchant.

– ATM (Automatic Teller Machine): Cash machine, Cardholder activated

– NOTA (“paper based)”: All transaction where the card number is not read automatically is related to this category. This includes mail-order, phone-order and internet transaction.

Some Cards can only be used in a subset of the terminal Categories.